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FAQ

 

  1. What is auction fees and Participation fee?
  2. How to deposit security for bidding on any lot?
  3. How do I get my Online Security Deposit back?
  4. I did not receive my activation code?
  5. Can i cancel my bidding?
  6. How can I know the cars I have won?
  7. Can I bid from the same account on cars and plates as well?
  8. When can the auction time be extended?
  9. Is bidding time going to be extended?

               

  1. What is auction fees and Participation fee?

There is no fee to participate, It is free of cost, There is a Security deposit required to bid..

 

  1. How to deposit security for bidding on any lot?

To start bidding on any auction you need to deposit % of Security for that lot.

You need to deposit amount to our Bank Account details provided during registration, and email is sent to you after confirmation of your account. Or you can find Bank details in Help Section.

               

  1. I did not receive my activation code?

Just send us an email to support@nilaam.pk,  please mention your username and mobile number you used for your account.

 

  1. Can i cancel my bidding?

No. All bids are final.

 

  1. How can I know the cars I have won?

Cars that you win are shown in the “won” section under “My Account”.

               

  1. Can I bid on multiple items from using the same account?

Yes, you can bid on any lot using a single account, however, you need to deposit % of security if you want to bid on different lots same time.

               

  1. Can I pay the security deposit by credit card?

No. at the moment we accept only bank deposit to our Bank Account.

.

  1. When the auction time can be extended?

nilaam.pl  has the right to extend the time of the auction ending In case of any technical issues.

                               

  1. Is bidding time going to be extended?

The bidding time is extended only in case any bid took place at the last minutes of the bidding time to allow other bidders to submit their offers.

 

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